{"id":2323,"date":"2024-12-30T09:10:47","date_gmt":"2024-12-30T09:10:47","guid":{"rendered":"https:\/\/ashastore.eu\/?page_id=2323"},"modified":"2025-12-09T04:06:12","modified_gmt":"2025-12-09T02:06:12","slug":"refund-and-return-policy","status":"publish","type":"page","link":"https:\/\/ashastore.eu\/en\/refund-and-return-policy\/","title":{"rendered":"Refund and return policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2323\" class=\"elementor elementor-2323\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ccf2102 e-con-full wd-section-stretch e-flex e-con e-parent\" data-id=\"ccf2102\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-fbebdab e-con-full e-flex e-con e-child\" data-id=\"fbebdab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88ab874 elementor-widget elementor-widget-wd_text_block\" data-id=\"88ab874\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h1 style=\"font-size: 45px;\">RETURNING PRODUCTS<\/h1><p><strong>Before shipping the product you wish to return, please fill out the form on this page. We will contact you afterward to arrange the return details.<\/strong><\/p><p>Parcels should be sent to the following address:<br \/>\u0218oseaua Gheorghe Ionescu Sise\u0219ti nr. 146-156.<br \/>Sector 1, Bucure\u0219ti, Rom\u00e2nia.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7f1cb9 elementor-widget elementor-widget-wd_text_block\" data-id=\"f7f1cb9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p><em>*The right to withdraw from a purchase for a product expires within 14 days from the day the Client, or a person designated by the Client other than the courier, takes physical possession of the ordered products or the last product, in the case where the Client places a single order for multiple products to be delivered separately.<\/em><\/p><p><em>*For more information please read about our refund policy.<\/em><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d5175bc e-con-full e-flex e-con e-child\" data-id=\"d5175bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3fff357 wd-cf7 elementor-widget elementor-widget-wd_contact_form_7\" data-id=\"3fff357\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_contact_form_7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2326-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"2326\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/2323#wpcf7-f2326-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/2323#wpcf7-f2326-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"2326\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2326-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Full Name\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-tel\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Telephone\" value=\"\" type=\"tel\" name=\"your-tel\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-order\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Order Number and Date\" value=\"\" type=\"text\" name=\"your-order\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-invoice\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Invoice Number and Date\" value=\"\" type=\"text\" name=\"your-invoice\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-bank\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"IBAN for refund\" value=\"\" type=\"text\" name=\"your-bank\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-products\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Products to return\/Quantity\" name=\"your-products\"><\/textarea><\/span>\n<\/p>\n<p> Reason for Returning the Product*\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-99\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"checkbox-99[]\" value=\"Withdrawal from the contract (return shipping costs are your responsibility)\" \/><span class=\"wpcf7-list-item-label\">Withdrawal from the contract (return shipping costs are your responsibility)<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"checkbox-99[]\" value=\"Non-conforming product (different product than ordered\/does not match the specifications on the website\/has defects)\" \/><span class=\"wpcf7-list-item-label\">Non-conforming product (different product than ordered\/does not match the specifications on the website\/has defects)<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-products\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Other observations\" name=\"your-products\"><\/textarea><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>RETURNARE PRODUSE \u00cenainte de a expedia produsul pe care dori\u021bi s\u0103 \u00eel returna\u021bi, v\u0103 rug\u0103m s\u0103 completa\u021bi formularul de pe<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2323","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is 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